Fusion CX IPO Price: ₹275 to ₹289 per share
IPO Dates: 14 to 16 Oct, 2026
Company Overview
Incorporated in 2004, Fusion CX Limited is a customer experience (CX) and business process solutions provider offering multichannel customer support through voice, email, chat, social media and messaging. The Company also provides AI data infrastructure services, including data collection, data annotation, image and video labelling, and robotic teleoperations.
Business Operations
The Company combines human expertise with technology and proprietary AI tools to deliver multilingual, omnichannel customer engagement, improve operational efficiency and automate customer interactions.
Through its subsidiary, Omind Technologies, the Company is developing AI-powered solutions for marketing, conversational AI, quality automation and workforce management.
Service Portfolio
The Company’s services include multichannel customer support, AI data infrastructure, data collection and annotation, image and video labelling, and robotic teleoperations. Its technology-driven offerings support customer engagement, process automation and operational efficiency.
Global Presence
As of June 30, 2026, Fusion CX operated 40 delivery centres across 13 countries and supported customers in 28 languages.
Customer Base & Industry Presence
As of June 30, 2026, the Company served 208 customers, including 22 Fortune 1000 companies.
Its key industry verticals include telecom and utilities, healthcare and life sciences, high-tech and travel, banking, financial services and insurance (BFSI), and retail.
Competitive Strengths
- Global delivery network with 40 delivery centres across 13 countries, enabling round-the-clock customer support across multiple time zones.
- AI-driven technology supported by proprietary tools and platforms to enhance customer engagement, automate processes and improve operational efficiency.
- Proven acquisition track record, with experience in acquiring and integrating businesses to expand service offerings, customer relationships and growth opportunities.
- Diversified industry presence across telecom and utilities, healthcare, BFSI, retail, high-tech and travel.
- Customer-centric approach offering tailored, multilingual and omnichannel solutions to meet diverse customer requirements.
- Experienced management team, supported by experienced promoters, a diverse Board, industry knowledge and a skilled workforce.
Bidding Starts In
Fusion CX Limited IPO Specifics:
| IPO Date | 14 to 16 Oct, 2026 |
| Listing Date | Thu, Oct 22, 2026 |
| Face Value | ₹1 per share |
| Price Band | ₹275 to ₹289 |
| Lot Size | 51 Shares |
| Sale Type | Fresh capital cum OFS |
| Issue Type | Bookbuilding IPO |
| Listing At | BSE, NSE |
| Total Issue Size | 2,42,90,657 shares (agg. up to ₹702 Cr) |
| Fresh Issue | 1,73,01,038 shares (agg. up to ₹500 Cr) |
| Offer for Sale | 69,89,619 shares of ₹1 (agg. up to ₹202 Cr) |
| Share Holding Pre Issue | 12,70,59,295 shares |
| Share Holding Post Issue | 14,43,60,333 shares |
Fusion CX Limited IPO Timetable (Important Dates)
| Event | Date |
|---|---|
| IPO Open | Wed, Oct 14, 2026 |
| IPO Close | Fri, Oct 16, 2026 |
| Allotment | Mon, Oct 19, 2026 |
| Refund | Wed, Oct 21, 2026 |
| Credit of Shares | Wed, Oct 21, 2026 |
| Listing | Thu, Oct 22, 2026 |
Fusion CX Limited IPO Lot Size
Bidders have the opportunity to bid for a minimum of 51 shares, with the option to increase in multiples. The table below outlines the minimum and maximum investment thresholds for both retail investors and High Net Worth Individuals (HNIs), specifying the corresponding number of shares and amounts involved.
| Application | Lots | Shares | Amount |
|---|---|---|---|
| Retail (Min) | 1 | 51 | ₹14,739 |
| Retail (Max) | 13 | 663 | ₹1,91,607 |
| S-HNI (Min) | 14 | 714 | ₹2,06,346 |
| S-HNI (Max) | 67 | 3417 | ₹9,87,513 |
| B-HNI (Min) | 68 | 3468 | ₹10,02,252 |
Fusion CX Limited IPO Reservation
| Investor Category | Shares |
|---|---|
| QIB | Not less than 75% |
| Retail | Not more than 10% |
| NII | Not more than 15% |
Fusion CX Limited IPO Financial Information
| Particulars (₹ Cr) | 30 Jun 2026 | 31 Mar 2026 | 31 Mar 2025 | 31 Mar 2024 |
|---|---|---|---|---|
| Assets | 1,367.85 | 1,385.15 | 1,143.25 | 768.02 |
| Total Income | 503.85 | 1,851.83 | 1,352.03 | 1,021.53 |
| Profit After Tax | 55.70 | 169.84 | 74.31 | 36.26 |
| EBITDA | 95.09 | 329.87 | 197.78 | 104.62 |
| NET Worth | 24.57 | 26.74 | 16.66 | 11.05 |
| Reserves and Surplus | 607.01 | 547.97 | 345.76 | 258.54 |
| Total Borrowing | 48.06 | 58.73 | 81.93 | 83.10 |
Key Performance Indicator-Fusion CX Limited IPO
| KPI | Jun 30, 2026 | Mar 31, 2026 |
|---|---|---|
| ROE | 8.99% | 30.30% |
| ROCE | 19.84% | 71.59% |
| Debt/Equity | 0.51 | 0.53 |
| RoNW | 9.12% | 30.74% |
| PAT Margin | 11.36% | 9.34% |
| EBITDA Margin | 20.03% | 19.48% |
| NAV | 48.35 | 43.73 |
| P/B (x) | 5.98 | 6.61 |
| Valuation Metric | Pre IPO | Post IPO |
|---|---|---|
| EPS (₹) | 13.37 | 15.43 |
| P/E (x) | 21.62 | 18.73 |
| Market Cap at Offer Price | ₹3,672.01 Cr. | ₹4,172.01 Cr |
Prospectus Links:
Prospectus: Official documents that provide detailed information about the IPO and the company.
Kaashika is a social media strategist and financial content creator at Lakshmishree. She specialises in simplifying complex IPO and stock market concepts into clear, easy-to-understand content. Having created over 500+ pieces of financial content across reels, blogs, website posts and digital creatives, Kaashika helps audiences connect with the world of finance in a more accessible and engaging way.
