Your bank account verification may get rejected due to mismatched details or unclear documents. Here are some common reasons why this happens:
- Incorrect details: The name, account number, or IFSC code entered does not match the details registered with your bank. Ensure that the information is accurate while submitting.
- Mismatch with bank records: If the name on your Lakshmishree account does not match the name in your bank records, verification may fail. This is common when using a joint account or a bank account with initials.
- Unclear or invalid documents: If the uploaded bank proof (passbook, cheque, or statement) is blurry, cropped, or does not clearly show the required details (name, account number, IFSC), verification will be unsuccessful.
- Inactive or closed account: If the submitted bank account is dormant, frozen, or closed, the verification request will be rejected.
What should you do next?
- Check your registered email: If your verification has been rejected, you will receive an email with the reason. If you don’t find the email, check your spam folder.
- Verify the details entered: Cross-check your account number, IFSC, and name against your bank records. Ensure there are no typos or spacing errors.
- Re-upload a clear document: If your bank proof was unclear, upload a fresh image of your passbook, cancelled cheque, or bank statement. Ensure that all details are visible, and the document is in PDF, PNG, or JPEG format.
- Use an eligible bank account: Make sure the bank account is active and in your name. Avoid using corporate, minor, or joint accounts if not supported.
- Retry verification: After correcting the issue, resubmit your details via the Lakshmishree app or website.
If you continue facing issues, contact Lakshmishree’s support team for further assistance.
