Verification & Activation
My account will become dormant in XX days. What action should I take?
Last Updated: March 21, 2025As per exchange guidelines, if there is no trading activity in your account for 365 days, it will be marked as dormant or inactive on the 366th day. Once dormant, reactivating your account may take 48 to 72 hours, requiring additional verification steps. To avoid this, you can simply place a trade before your account...
What is the status of my email ID or mobile number update?
Last Updated: March 21, 2025Once your new email ID or mobile number is verified through OTP, there is a mandatory 24-hour waiting period. During this time, your request is on hold, and you have the option to cancel it if needed. After the 24-hour period, if no cancellation request is received, the update process begins. It typically takes 1-2...
Why was my photo (selfie) rejected, and what should I do now?
Last Updated: March 21, 2025Your selfie may have been rejected due to unclear image quality, incorrect pose, or mismatched details. Common reasons include: If your selfie is rejected, first check your email (including the spam folder) for the exact reason. Take a new selfie in a well-lit area, ensuring your face is clearly visible without any accessories like glasses...
Why was my signature rejected, and what steps should I take?
Last Updated: March 21, 2025Your signature may be rejected due to format issues, mismatch with records, or poor image quality. Since your signature is a crucial part of account verification, it needs to be clear and match your official records. Below are some common reasons why your signature might have been rejected: What should you do next? If the...
Why did my bank account verification fail, and how can I resolve it?
Last Updated: March 21, 2025Your bank account verification may get rejected due to mismatched details or unclear documents. Here are some common reasons why this happens: What should you do next? If you continue facing issues, contact Lakshmishree’s support team for further assistance. Lisl News DeskNews Desk lakshmishree.com/news
Why did my PAN verification fail, and what should I do now?
Last Updated: March 21, 2025Your PAN verification may fail due to multiple reasons, including technical issues or incorrect details. Here are some common causes: What to do next? If your PAN verification has failed, check your registered email for details about the issue. If the rejection is due to incorrect information, you can update the correct PAN details and...
What documents are required to activate the F&O segment?
Last Updated: March 21, 2025To activate the Futures & Options (F&O) segment in your Lakshmishree trading account, you must submit proof of income as per regulatory guidelines. You can provide any one of the following documents: How to submit the documents?You can upload any of the accepted income proof documents through the Lakshmishree website or mobile app. Ensure that...