Infosys announced a new digital transformation partnership with Germany-based e-commerce company Zooplus on October 10. As part of the deal, Infosys will establish a Global Capability Centre (GCC) in Hyderabad.
Zooplus will use Infosys Topaz, a modular AI-first platform powered with generative AI, to drive e-commerce functionality improvement and operational efficiency. It will engage in the transformation of Zooplus in such aspects as marketing, e-commerce, and supply-chain management.
While the new order management system and AI engagement are included herein from Infosys, these are very important to support Zooplus in continuously improving customer experience and maintaining competitiveness in e-commerce.
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Source: Moneycontrol
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